Pocket ListsBug Reports

Location-Based Reminders

1

After upgrading to premium, my location-based reminders stopped working.

Posted: August 26, 2020

3 comments

  • vofka vofka staff August 27, 2020 03:47

    Sorry for the trouble! Though, the issue is hardly related to the premium functionality, because location-based reminders are free to use, and the premium package does not add any extra features to this functionality.

    Please double check your iOS core settings and if the Pocket Lists app is allowed to access the location information in the 'Always' mode (even when the app is in the background). This is required for location-based reminders (geo-fencing) to work properly: https://pocketlists.com/help/26/location-based-reminders/

  • Paul Charles Paul Charles August 27, 2020 06:33

    Hi Vofka,

    I appreciate the prompt response. I made sure that this setting was correct before posting here. Everything is the same with regards to my phone and the set up (e.g. same device, most recent iOS, Pocketlists app was most recent update.


    The only difference is that I upgraded to premium and I subscribed to an account.  

    I even deleted Pocketlists and re-installed it to see if it rectify the situation.

    Location-based reminders worked so well prior to me upgrading to premium.

  • Pamela Frazier Pamela Frazier September 9, 2021 08:55

    Although I just downloaded the app last night, I am still trying it out and haven’t purchased the premium version yet. However, I am having the same issue and my location is set to “always”.

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