Pocket ListsBug Reports

Lists Disappearing & App Glitching

3

The App has been glitching for a couple weeks now. I’ve done the iPhone update and nothing changed. Lists disappear, when I re-arrange lists they disappear or show up on a weird place, app just shuts down. Help!  I love this App and use throughout the day, every day!  

Posted: September 13, 2020

2 comments

  • vofka vofka staff September 15, 2020 05:54

    Sorry for the trouble! Please try to re-sign in in the app Settings > Account (simply sign out and sign in back again using the original sign in option — either 'Sign in with Apple' or 'Sign in with email'). This will re-download all the app data from the cloud from scratch and ensure that the data integrity is ok and will likely fix all issues instantly.

    • Karen Callahan Karen Callahan November 19, 2020 23:28

      I was having the same problem. So I signed out and signed in again. EVERYTHING is wiped out! I now have a completely blank slate! 😫

      Add Comment