Pocket ListsQuestions

why losing all the things after I update the app

why losing all the things after I update the app.....

how can I see all my plan before????????????

Posted: November 18, 2020

1 answer

  • vofka staff November 19, 2020 01:45

    Sorry for the trouble! This sounds odd as none of the latest app updates change the data.

    Please try to re-sign in with your account in the Pocket Lists app > Settings > Account on your device (simply sign out and sign in back again). This will re-download the entire account data from the cloud and will ensure your device storage is ok in the app.

    In case the re-sign in won't help, please drop us a message to hello@pocketlists.com — we will investigate server-side sync logs and debug the issue in details.

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