Pocket ListsQuestions

"Undefined is not an object" Answered

Hello,


On the computer, I keep getting "Undefined is not an object" and it will not show me my lists. What can I do?


Thank you, 

Destiney Benish 

Posted: February 1, 2021

1 answer

  • Valeriya staff February 2, 2021 01:45 Solution

    Hi Destiney,

    Sorry for the trouble!

    Looks like a sync issue that resulted in the data integrity issue. Please try to sign out from the web app and then sign in back again. This will re-download your entire Pocket Lists data from the cloud to the browser's local storage and will likely fix this issue. If it won't, please drop us a message to hello@pocketlists.com with a screenshot, and we will investigate it on the server side in detail.

    Thank you!

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