申请退款
申请退款被拒绝希望开发者帮助退款。
钱 退
Posted: April 5, 2021
钱 退
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2 answers
Hi,
I sent you all the information regarding your situation in your email.
Sorry for all issues you’ve encountered with the app lately. We are like no other interested in moving the Pocket Lists app to the next level with a rock-solid foundation for data storage & syncing parts of the app. And we are doing our best now to deliver the app update with the fix as soon as we can.
If you have purchased Pocket Lists premium subscription or a lifetime unlock via in-app purchase in the iOS app, your request for a refund should be addressed to Apple (according to Apple policies). Please follow this step-by-step guide from Apple: https://support.apple.com/en-us/HT204084
I hope you'll come back to the Pocket Lists app again!
Valeriya你好，我已在发现问题的第一时间向Apple处报告问题，但两次申请均被拒绝。Apple客服告知只能联系开发者退款，我已向你方发送说明邮件，但未被回复，所以在此打扰你们。希望你们能够给予退款，并收回相关权益。谢谢！
According to Apple policies, your request for a refund should be addressed to Apple. Firstly refund should be approved by Apple later on from our side, we always confirm the refund.