Pocket ListsQuestions

Refund Answered

Hi


I would like my money back your application is not syncing and I understand it is still several more months till you will have a fix please advise how I can get a full refund

Posted: June 28, 2021

1 answer

  • Valeriya staff July 5, 2021 04:30 Solution

    Hi Cory,

    Refund process depends on which platform you’ve purchased the premium version of Pocket Lists:

    iOS. If you have purchased Pocket Lists premium subscription or a lifetime unlock via an in-app purchase in the iOS app, your request for a refund should be addressed to Apple (according to Apple policies). Please follow this step-by-step guide from Apple: https://support.apple.com/en-us/HT204084

    Web. To get a refund for an online card payment processed on PocketLists.com website, please contact us at hello@pocketlists.com. We'll process the refund manually.


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