Pocket ListsBug Reports

App constantly crashes and freezes

1

The app freezes for about 15 seconds every time I unlock my screen or switch back to it from homescreen or every other app. Whrn it happens the app also has a high chance of crashing. This makes pocket list impossible to use. I look forward to any updates and implements towards stability of the app. 

Device:  Iphone 6s

IOS version:  12.4

Posted: August 29, 2019

2 comments

  • vofka vofka staff August 30, 2019 04:55

    Usually it won't take more than a couple of seconds (even when you have thousands of to-do items). 15 seconds definitely sounds odd.

    Please try to re-sign in with your PocketLists.com account on your device (Pocket Lists > Settings > Account> simply sign out and sign in back again). This will re-download the entire data from the cloud and ensure that the data integrity is ok.

    Also, you may try to temporarily disable the real-time import from the Reminders / Calendar apps in the app settings to see if it is the reason of the app loading lags.

    • Kirill Di Kirill Di August 30, 2019 15:58

      Your "logging out" solution worked out. Thanks for the support!  😊

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