Pocket ListsBug Reports

App crashes before launching.

1

I have an iPhone X. I’m running iOS 13.3 and every time I try to open the app it crashes mid launch. I use this app for work tasks! Please help!!

Posted: January 20, 2020

1 comment

  • vofka vofka staff January 20, 2020 07:16

    Having cloud sync enabled in the Pocket Lists app settings ensures that you have all your data backed up in the cloud. Thus, re-installing the app from the App Store from scratch would be the quickest way to fix any kind of issue. Simply delete the app, install it again from the App Store and sync it with your PocketLists.com account — all the data will be downloaded to your device, and the app should be running as usual with no issues.

    As for the crashing issue: there is currently no known issues that would make the app to crash on every launch. Most likely, some kind of data integrity (unsync) issue occurred with your local app data copy, and it started to make the app crashing. Please try to perform the re-install as suggested above. Thus should be the quickest solution.

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